Terms of Service

Please read these terms carefully before using MartOnline.

01. General Terms

By registering and shopping on MartOnline, you agree to comply with our platform terms. Our primary goal is delivering premium quality items securely. We reserve the right to decline services to unverified individuals.

02. Return & Refund Policy

We strive for perfect orders. As a strict operational policy:

Check items AT THE DOORSTEP upon delivery.
Refunds are ONLY processed at the doorstep delivery stage.
No returns are accepted once the delivery agent leaves.

03. Delivery Guidelines

We require someone to be available at the designated address during the delivery window to facilitate our strict doorstep checking mechanism. Failure to receive the order may result in an immediate cancellation.